Windows 8 (64bit) and Quickbooks 2012

So, you’ve updated to Windows 8? Well, if your a Quickbooks 2012 user, you will soon notice that creating PDF files in the new Windows 8 through Quickbooks 2012 doesn’t work.

Here’s a quick fix for that.

  1. Download and extract the Windows 7 XPS document writer printer drivers from here Microsoft XPS Document Writer
  2. Open up your Control Panel. (If you open the Windows Explorer, Click on computer, and then Computer at the top, Control Panel is under there)
  3. Open Devices and Printers.
  4. Delete the Microsoft XPS Document Writer
  5. Click Add a Printer.
  6. Choose Add a Local Printer.
  7. Select Create a New Port.
  8. Select Local Port. then click Next.
  9. In the Enter a Port Name field, type in XPS Port, then click OK.
  10. In the Manufacturer list, choose Microsoft.
  11. Select “Have disk”, and locate the inf file that your extracted earlier.
  12. Finish the Add new printer wizard.


Now your Quickbooks 2012 PDF file creation will work.


41 Responsesto “Windows 8 (64bit) and Quickbooks 2012”

  1. Jimbo says:

    I can’t believe it…this worked like a charm. At first I couldn’t find “XPS Port,” as mentioned in line 7 above… but followed the advice from quick books I found what you meant…

    For anyone reading this…Line 5 should read the following…

    5.Click Add a Printer.
    6.Choose Add a Local Printer.
    7.Select Create a New Port.
    8.Select Local Port. then click Next.
    9.In the Enter a Port Name field, type in XPS Port, then click OK.
    10. In the Manufacturer list, choose Microsoft.

    THEN start with this fellers advice, starting with Line 8 from above!

    Good luck…this really worked for me! And thank you screaming eagle tech folks or folk?!!! You guys are great! Thanks again!


  2. Thank you for this fix! I can now print to PDF with my QuickBooks 2012 in Windows 8.1 You rock!

  3. admin says:

    Thank you Jimbo, I have updated the instructions above.

  4. Debra Pomerantz says:

    Thanks a million!!! Tried several other fixes to no avail.
    Intuit even said the only fix was to upgrade to QB2014 ($199.00)! go figure
    The whole time all it needed was to download and install an older print driver?!?
    Your geniuses!!!
    Debra Pomerantz

  5. Suzanne says:

    Good morning. I have followed the instructions through Step 11. I receive the message “Printer Driver not installed. Data is invalid”. Any ideas? Thanks. Suzanne

  6. Jeff says:

    Thanks so much. This worked! I was just about to upgrade to QB 2013 to try to fix this (just after spending cash on 2012 last year). THANKS!!!!

  7. DLM says:

    Thank you worked like a charm very happy man right now

  8. Brad says:

    Works great, thank you!!

  9. Meg says:

    I can’t find an inf file??? what do I have to do to extract??

  10. Meg says:

    I got the file and it still didn’t work?? What did I do wrong? When I try to save an invoice as a pdf under the file menu in quickbooks I still get error code-20

  11. Alex Bahlsen says:

    It absolutely works!! Thank you … tried a lot of other suggestions, including the automatic PDF Repair Utility for QB, which did not work.

  12. Bruce says:

    You guys are GREAT saved me the $225 to upgrade Quickbooks found the same instructions on the QB community but it made no sense YOU made it simple and easy with the link to the writer again you guys are great!!!!!

  13. Nancy says:

    Thank you!!!!! totally worked and worked first time around (I’m not the most tech savvy person). Really appreciate the simple, step by step instructions.

  14. admin says:

    Your welcome, i’m glad we could help!

  15. Tiffany says:

    This worked great for the pdf printing and saving. Thank you very much. Do you have any solutions for making the scan manager work in windows 8.1?

  16. pam says:

    Didnt work I’m afraid. Using Windows 8.1 and QB2011-12. Followed all the instructions, rebooted and still getting that wonderful error 20 message. Any further solutions please? Many thanks

  17. Colleen Brown says:

    After trying two different solutions THIS one worked! THANK YOU SO SO MUCH! I hate Windows8 with a passion.

  18. Francis says:

    I’m in the same boat as Meg & Pam. I tried this and still have the error 20 message.
    I’m using QB2010 on Windows 8.1. I had to upgrade pc as hard-drive crashed on previous machine. Reloaded software on new machine, restored data and this is the issue. Can’t email or print. Please can someone help me?

  19. Dave says:

    Worked like a charm, thank you for supplying this fix. I scrounged the inter-web for many ideas, and all failed until I utilized your brilliance. Thank you very much!

    Windows 8.1
    QuickBooks 2009 Premier

  20. Nathan says:

    Thanks! Worked great for windows 8.1 and QB2012. Saved hundreds of dollars. Now I can email PDF invoices again!

  21. Clay says:

    I wish there was some way for me to split this giant bundle of minutes you’ve saved me – thank you for making this simple and much less painful than the alternatives!

  22. ChucK says:

    Wow, I really appreciate this. Tried all the quickbooks help. Useless. This worked the first time through. Works just like my windows 7. Pdfs straight to email in outlook on Windows 8.1 with QB2012. Thanks Again!

  23. Jasmine says:

    After trying every “fix” from Quickbooks help with no solution this was quick and best news IT WORKED! Thank you for sharing!

  24. Mohammed says:

    This is probably the first time I’ve ever left a comment but you guys deserve it. Add keywords for Windows Server 2012 and Azure as well. I’m running QB Pro 2012 on this environment and nothing from Intuit worked including their own PDF repair tools. This worked like a charm!

  25. Rosanne says:

    This is so great! Just got a new computer with Windows 8 and was considering going back to my old computer or updating QBs (neither being a good idea) since I couldn’t send receipts anymore. Now I can!

  26. Kaye says:

    Thanks so much for the easy step-by-step instructions! Worked the first time for Windows 8.1 and QB2013 for nonprofits. Finally found your instructions after trying multiple other Intuit recommended fixes (that didn’t work) to save my reports as PDFs.

  27. alan says:

    I can’t find a windows 7 XPS file

  28. Preston says:

    Works on Windows 10 as well. I did this fix on Windows 8.1 and after updating to Windows 10 I had the same problem. I reapplied the fix and it works.

  29. Gary says:

    That worked great on Windows 10 and Quickbooks Pro 2011.

  30. admin says:

    Awesome, glad it’s still working on Win 10, i haven’t tested it on there though…

  31. admin says:

    Yea, i couldn’t find a solution either, that’s why i posted this.

  32. admin says:

    awesome, glad i could help

  33. admin says:

    thanks for the suggestion, keywords added.

  34. Randy says:

    This also worked for Windows 10 Professional 64bit. Worked the first time. Thank you!!

  35. Lid says:

    Thanks Jimbo. after several days of not being able to print pdf from quickbooks 2012 due to windows 10 upgrade. I can now breathe easy. Thanks for sharing.

  36. David says:

    Brilliant – thanks. Works on Windows 10 + QB Pro 2010

  37. WK Liz says:

    YAY!!!! Worked on two different computers, both Windows 10, but one with QB 2012 and one with QB 2013! Thank you.

  38. Tucker says:

    QB tried to claim I must upgrade and pay for newer QB version. I’m on 2012 and windows 10. QB said you have to upgrade. HA! This WORED. After three weeks of trying other options, I stumbled across this site and VOILA! Looks like I still might be forced to upgrade however as banking reconciliation “no longer works with 2012 and you must upgrade”, so QB claims.

  39. Lynn says:

    THANK YOU! It works beautifully now!


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